Each ticket grants you access on one device only. If the same code is used on two devices, you will need to wait an hour before logging in again on either device. Please read the FAQs (below) before purchasing tickets.
Before purchasing your ticket for the livestream, please verify with your filter company that they will whitelist TICKETSPICE.COM and VIMEO.COM for the duration of the show so you can access the livestream.
In order to avoid buffering during the show, check beforehand that you have enough bandwidth to watch the show in HD (min 20mbps download speed).
If you experience filter or buffering issues during the stream, we cannot refund tickets. Check the FAQs for more detail.
The show will be performed live and there will be no replay available. With that in mind, do not purchase a ticket if will not be able to watch during the stream (7pm-10pm on Sunday, January 9).
A household is a group of family members living under the same roof. If you'll be watching with friends and family please make sure to purchase a group pass. Please note each ticket grants you access on one device only. If the same code is used on two devices, you will need to wait an hour before logging in again on either device.
No. The show will be live, you will need a strong internet connection to ensure optimal streaming.
Once you confirm your purchase, you will be redirected to a confirmation page. Click "Access Virtual Event" to start watching. You will also receive an email with an access code, which you can use if you want to watch the stream on a different device than the one you purchased your ticket on.
Please note; each ticket grants you access on only one device. If the same code is used on two devices, you will need to wait an hour before logging in again on either device.
Click here to get your confirmation email and access code resent to you.
If you’re purchasing access on a filtered device please contact your internet filter provider before completing your purchase to ensure that they will allow you to access the event. They will need to have this page as well as vimeo.com whitelisted.
No, you can only watch the livestream on one device at a time.
Due to the sensitivity of digital video streaming and as per our terms and conditions, purchases are non-refundable under any circumstances. Please double check your event details, ticket quantity and price total before submitting your order.
The show will stream live and there will be no replay available. Please make sure you are available 7pm - 10pm EST.
For family members in the same household to watch together on 1 device.
For extended family or friends watching together on 1 device.
For questions, contact: [email protected]